Digital Engagement Consultant

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Digital Engagement Consultant

Summary about this job

Management

Company: Dare Contract Services

Location: Brisbane

Work type: Full Time

Salary: n\a

Phone: +61-8-3705-8856

Fax: +61-7-6188-3758

E-mail: n\a

Site:

Detail information about job Digital Engagement Consultant. Terms and conditions vacancy

Digital Engagement Consultant

Based out of Brisbane, and reporting in to the DEM this exciting, newly created role is responsible for developing, designing and maintaining digital communications and engagement initiatives to enhance the project reputation.

The role will facilitate design and delivery of innovative digital engagement approaches and activities on the project website, including interactive maps, online forums, online surveys and polls. It will Monitor the effectiveness of digital platforms, provide regular reports and manage ongoing enhancements in support of the Communications and Engagement Plans.

The incumbent will provide strategic DE planning and communications advice, Coordinate the day to day internal and external digital engagement platform activity, support and coach internal stakeholders on best practice digital engagement planning, implementation and evaluation to embed more customer-centric and authentic stakeholder engagement practices within the Programme.

In addition, you will contribute to the moderation of online comments and queries whilst working closely with social media team to ensure effective management of platforms, content creation and responses and identifying and implementing continuous business improvement opportunities within the digital engagement practice, systems and tools

The ideal candidate will hold a tertiary qualification in a relevant field (Communications, Arts, or Graphic Design) along with extensive experience in public relations and corporate communications. In addition, you will need extensive experience using Adobe Creative Suite, WordPress, Engagement HQ, Consultation Manager, social media platforms, e-news design and distribution platforms along with advanced proficiency in Microsoft Office suite.

You will need to be able to demonstrate your ability to;

  • Develop and implement digital engagement strategies.
  • Develop digital content and manage a range of content management systems.
  • Write web content to a consistently high standard.
  • Be Creative & Produce graphics.
  • Identify target audiences and devise digital campaigns.
  • Project manage and control administration
  • Set priorities, meet deadlines and keep accurate records (project reporting)
  • Negotiate with key stakeholders and the community on behalf of the Programme
  • Work under pressure, recognise and respond to sensitive issues.
  • Keep up-to-date with the latest trends
  • Exercise best practices in online engagement and measurement
  • Ability to manage external contractors to produce superior results

The successful applicant will be expected to consent to and pass a medical fitness test relative to the role, along with a National Criminal History Check. Our client maintains an alcohol and drug free environment. Your remuneration package will recognise your qualifications and experience and align with the value you bring to the role.

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