General Manager
Contribute to Oztix's strategy as a member of the executive leadership. Grow your team in size as well as through professional development & mentoring
Summary about this job
General/Business Unit Manager
Company: Ticket Solutions
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-8-6462-2528
Fax: +61-8-6741-3584
E-mail: n\a
Site: n\a
Detail information about job General Manager. Terms and conditions vacancy
- Full time role based in Woolloongabba
- Creative, energetic, open plan office space
- Lead a multi-discipline team
- Full time role based in Woolloongabba
- Creative, energetic, open plan office space
- Salary based on experience
About the Company
Oztix is Australia’s largest independent ticketing company, and sells tickets nationally for hundreds of clients online, through our national Call Centre and via a national network of retail outlets. Based in sunny Brisbane we have offices in Gold Coast, Sydney, Melbourne and Perth. Our sister company NZtix is based in Auckland New Zealand.
We provide full service ticketing solutions for all types of venues and events across all event categories, from music festivals to sporting events, family events, exhibitions and art galleries. We are seeking a talented General Manager to help grow the business, in a newly created position.
About the role
The General Manager will report to the Managing Director and work with him and other senior leaders in the business on devising strategy to keep apace of a rapidly developing market. In addition, you will oversee all aspects of the Operations Department, Technology and Customer Service teams. You will be passionate about implementing systems and motivating your team to exceed client & customer expectations and you will most likely be on a path to securing a Chief Operating Officer role in the future. Other duties of the General Manager will include, but not be limited to:-
- Increase management’s effectiveness through ongoing training, development and mentoring
- Negotiate and where necessary mediate to find opportunities to resolve conflicts efficiently and favourably
- Weigh the costs and benefits of various options to determine the best course of action to achieve company goals
- Analyse past and current performance and recommend objectives to improve productivity and profitability
- Formulate company policies, directing and coordinating all divisional department activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives.
- Analysis of activities, costs, operations and forecast data to determine department or division progress toward stated goals and objectives.
- Active participation in strategic planning
About you
As the successful General Manager, you will be leading and motivating a number of teams, as well as handling multiple tasks and solving problems. The General Manager will be relied upon to ensure our client's expectations are being exceeded.
You will also have the following skills and experience:-
- Proven experience in an Operations Manager, General Manager or Chief Operating Officer role
- Experience in an entertainment/ticketing or arts, recreation, leisure, music environment or related field is preferable
- Experience in POS systems/ CRM and Custom applications
- Demonstrated team leadership & management experience
- Excellent time management skills
- Outstanding attention to detail
- Excellent problem-solving abilities
- Exceptional negotiation and communication skills
Culture
At Oztix, there’s only one thing we love more than live music and events – and that’s our amazing team of people. Oztix staff are provided with lunch daily and a BBQ on the deck every Friday. Our open plan office is modern and fresh, with our favourite tunes playing and the occasional dog hanging around. At Oztix, we don’t sweat the small stuff, which is why our staff are free to wear whatever they are comfortable in every day. We are proud of the relaxed Oztix culture, so if you are looking for a new and exciting opportunity then apply now!
How to Apply
To come and be part of the Oztix vibe, please apply via the Seek 'Apply for this job' button. Please include a short cover letter including why you are interested and what you would bring to the role. For bonus points, include "The code-word is Festivals".
NO RECRUITMENT AGENCIES PLEASE
Applications close when the right applicant is found. To avoid disappointment please apply as soon as possible. Thank you!