Permanency Support Program Operational Manager

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Foundations Care Ltd is looking for an astute and experienced business or administration manager to fulfil a new frontline management role.

Summary about this job

General/Business Unit Manager

Company: Foundations Care

Location: Newcastle, Maitland & Hunter

Work type: Full Time

Salary: n\a

Phone: +61-7-2279-7545

Fax: +61-3-4700-9240

E-mail: n\a

Site:

Detail information about job Permanency Support Program Operational Manager. Terms and conditions vacancy

Frontline Management Position – NSW

Foundations Care Ltd is looking for an astute and experienced business or administration manager to fulfil a new frontline management role of Permanency Support Program (PSP) Operational Manager.

This position is a key business administrative management role with a primary focus and responsibility for ensuring and improving the performance, productivity, efficiency and profitability of the Permanency Support Program (PSP) operations through the provision of effective operational methods and strategies. The role specifically includes business management of OOHC and preservation services to children, young people, families and carers under the Permanency Support Program in the areas within which we operate in Northern NSW, Hunter and New England. Reporting to the Business Operations – National Manager and serving as a key member of the Foundations Care Ltd NSW management team, the PSP Operations Manager is primarily responsible for ensuring organisational effectiveness by providing leadership, co-ordination and management of PSP core contract management, administrative, quality and finance support functions.

As a key business manager, you will be experienced in managing, reporting and administrating a large program business contract and have a flair for using data to inform and improve systems and processes. You would ideally have working knowledge of our industry or a proven ability to quickly assimilate relevant knowledge and then apply it to the task of operational management and effectiveness. Ideally you will hold relevant qualifications or significant relevant business experience. You may be required to co-lead and manage a team of regional operational staff to support and enhance PSP service delivery and achieve operational outcomes. You will develop a clear understanding of the PSP contract practice imperatives and will develop and lead an operational business plan for the program, ensuring that all participating staff understand their role in supporting the achievement of outcomes in conjunction with your management colleagues. You will be self-directed, task oriented and able to motivate others to work accurately and to meet deadlines.  You will enjoy working to KPIs, reviewing and improving program business practices in partnership with our service teams to achieve optimal outcomes for program stakeholders. Overall, you will embrace our business support mission, vision and model. You will share our heart for achieving great outcomes for vulnerable individuals and achieving service excellence and you will get a buzz out of creating and promoting operational efficiencies and achieving business growth.  

We can offer a full-time role at frontline management level, management supervision and opportunity for career development, a base salary from $82k plus superannuation and full salary sacrifice opportunities, relevant IT and corporate finance support, the opportunity to access flexible work arrangements including work from home – on negotiation.

If this opportunity sounds like you, please address the selection criteria and process outlined in the Position Description located at https://csgroup.org.au/work-for-us/vacancies/

For information: [email protected] 

Close date: 8 July 2018

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