Training Facilitation Manager | Newly Created Role

Summary about this job

Detail information about job Training Facilitation Manager | Newly Created Role. Terms and conditions vacancy

Leading Australian business-solutions and outsource services company based in North Ryde are experiencing an exciting period of growth and development. Our client is progressive and fast moving, and their teams are made up of people who are committed to continuous improvement and service delivery. 

This is a unique opportunity to utilise your Learning and Development experience, lead a small team of trainers, and deliver and implement large training programs company wide. 

What's in it for you?

• Collaborative, supportive and highly skilled team
• Be well rewarded with up to $100K+Super
• A chance to step up into a management role; supervise a small team of trainers
• Reputable company experiencing amazing growth
• North Ryde location; close to public transport & Parking
• Diverse and varied role - no two days are the same
• Career development opportunities; this company loves to promote from within
• Exposure to Senior stakeholders, both internal and external

What does the day to day look like?

• Supervision of Training Facilitators
• Liaise with clients and internal stakeholders to ensure timely completion of training
• You will collect and interpret training performance data and review against business expectations; work to achieve business objectives
• Manage the preparation, logistics, delivery, and cost of training resources
• Review and continuously improve training packages; providing feedback to design teams
• Provide feedback to key stakeholders on the performance of their team members
• Develop your team members; conduct performance reviews with your training facilitators

What are the key skills and attributes to help you succeed?

• Experience in organising and run training sessions
• Be able to provide meaningful advice and constructive feedback to individuals across the business spectrum
• Proven experience in assessing the performance of training materials and environment 
• A background in a heavily compliance driven organisation is ideal, for example, Banking and Finance, and Insurance industries
• A solid understanding of Leadership Development
• Work to training time frames; adhere to strict policy and compliance regulations 
• Knowledge of Quality Framework
• Have extensive experience in Training Facilitation (ideally 3-5 years)
• People management skills, however if you have been an amazing second in charge this would be a great step up!
• Have knowledge in the latest learning trends 
• Outsourcing or Contact Centre experience is highly desirable, although not essential
• Cert IV Training and Assessment

If you believe you are the right person for the job please hit the "Apply for this Job" button, or call Jamie on 02 8377 5617.