Customer Service / Account Manager
This role offers a great working culture and the chance to work for a market leader in customised printing.
Summary about this job
Client & Sales Administration
Company: Veritas Recruitment
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-5367-9477
Fax: +61-3-1834-7872
E-mail: n\a
Site: n\a
Detail information about job Customer Service / Account Manager. Terms and conditions vacancy
This is a wonderful opportunity to work with a good company that prides themselves on their working culture. In this role you will be the first point of contact for client enquiries and updating their internal database.
Reporting to the Customer Service Manager you will be responsible for providing a quality customer service experience through the provision of the following -
- Data entry of sales
- Following up on orders
- Advising of delivery times and any potential delays
- Build relationships with internal stakeholders
- Resolve and handle customer and consumer complaints
- Provide basic pricing, keep record of faulty goods & complaints
- Administration duties as required
- Addressing customer queries via inbound and outbound calls
- Moderate knowledge of MS Office Suite applications
You will be an enthusiastic and professional individual with a good eye for detail and customer service focus. Your background will indicate stability and you will keen to continue that through joining a business that can offer a long-term future.
Don’t spend any more time in a role that leaves you frustrated - take action, apply today and move to where you will be appreciated and rewarded!
How to apply
Click on the APPLY button or contact Nicole Cooke (03) 9535 2111 for a confidential discussion regarding the role.
To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Nicole Cooke on 03 9535 2111(SK930680A)