Support Coordinator
Combine high quality case coordination with your indepth knowledge of the support service sector to encourage real and lasting change customers lives
Summary about this job
Housing & Homelessness Services
Company: Community Housing Ltd
Location: Port Macquarie & Mid North Coast
Work type: Full Time
Salary: Paid on SCHCDSI Award + NFP salary packaging+bonus
Phone: +61-3-2037-5949
Fax: +61-2-7957-1932
E-mail: n\a
Site: n\a
Detail information about job Support Coordinator. Terms and conditions vacancy
- Newly created role due to expansion of operations
- 2 full time positions available, may be part time if preferred
Community Housing Limited (CHL) is an innovative national community housing provider which manages sustainable housing for people in need and provides options for those experiencing housing difficulties. A recently won tender has begun the exciting expansion of our operations in New South Wales and we are looking for committed passionate individuals to join our growing team
We have created the new role of Support Coordinator to assist customers to access social supports and opportunities for economic participation. There are two full time positions available but these may be filled by more than two people if some would prefer to work on a part time basis.
Coordinating support for customers must be undertaken in light of relevant legislation, regulations, compliance requirements and organisational procedures. It will include:
- Assisting customers with information, advocacy and referrals
- Coordinating and facilitating customer access to identified support services, social and economic opportunities
- Working closely with the tenancy services and housing options teams, in Port Macquarie and Kempsey to ensure the full suite of CHL’s services and external support partners are available to customers
- Maintaining accurate records
The positions will be best filled by self-starting team players who are great at building relationships, and are experienced in assisting customers to access services. Ideal candidates will have extensive experience in one or more priority areas, including: employment, education and training, family support, mental health support, and financial literacy. Relevant experience in a similar role will help you succeed, as will knowledge and understanding of the social housing, homelessness and support services sectors. A current driver’s licence is required.
In reward for your hard work you will be offered: salary packaging; bonus payments if KPIs are met; a structured induction process and an opportunity to join a friendly and supportive team environment; training and development, both professional and cultural; performance and development reviews; access to an employee assistance program; time in lieu; and participation in a corporate health and wellbeing program.
CHL actively promotes safe working with children. A satisfactory police check is required for all staff and those with customer related responsibilities are required to provide a working with children check.
CHL is an equal opportunity employer working closely with people with disabilities and people from a diverse range of backgrounds.
We encourage Aboriginal and Torres Strait Islander people to apply for these roles. We acknowledge the traditional Aboriginal owners of country throughout Australia and pay our respect to them, their culture and their Elders past, present and emerging.
Applications close: 5pm, Wednesday 11 July, 2018.
If you are interested in this position please visit http://chl.org.au/work-with-us/join-the-team/positions-vacant/ to download a copy of the position description and apply online.
TO BE CONSIDERED, applicants must provide a cover letter; resume; and a document addressing the key selection criteria (a separate document demonstrating your ability to meet the “Technical Skills, Experience & Qualifications” and the “Key Capabilities” listed in the position description)