Student Services Officer
Summary about this job
Student Services
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-7-2525-9397
Fax: +61-2-2870-1889
E-mail: n\a
Site: n\a
Detail information about job Student Services Officer. Terms and conditions vacancy
Student Services Officer
Acknowledge Education provides quality education to international and domestic students delivering a range of courses from Vocational to Bachelor, ELICOS and VCE.
We are seeking a positive energetic team member to work as a Receptionist and Student Services Officer.
The Student Services Officer is the frontline 'face' of the company. The role is critical in providing friendly, informative and accurate information to students. A key member of the student support team, this person is the first point of call for all queries and is a focal point of the company's customer care and retention program.
Working closely with Program Heads, Management, Marketers & Admin, this role is responsible for:
• Being the primary point of contact for Students on issues including, but not limited to: general course queries, class times, timetabling, payments and visa requirements
• Operating and maintaining a busy reception
• Processing CoEs
• Provide administration support to the all departments, as required
The successful candidate will have the following attributes;
• Strong communication skills
• Attention to detail
• Professional Presentation
• Ability to multi task
• An understanding of the challenges many non-Australian students face when living and working abroad
• Ability to problem solve with minimal supervision
• Strong organisational & planning skills
• Proficiency in Microsoft Office suite & other software programs
Due to high volume of applications we will receive, we will only be contacting those who have included a Cover Letter and CV and who we see fit for the role.
Please submit applications to Monika Peff at [email protected]