Senior Service Advisor
Senior Service Advisor needed at our busy Canning Vale Toyota dealership.
Summary about this job
Automotive Trades
Company: DVG Automotive Group
Location: Perth
Work type: Full Time
Salary: n\a
Phone: +61-8-2358-4695
Fax: +61-7-1684-3058
E-mail: n\a
Site: n\a
Detail information about job Senior Service Advisor. Terms and conditions vacancy
DVG Automotive Group is a part of Japanese IDOM Inc., one of the largest automotive groups in the world, and is one of WA's largest group of dealerships operating 38 new and used dealerships in 12 major locations across Perth's metropolitan area. As a part of an aggressive plan to grow the IDOM/DVG business in Australia, DVG is always on the search for the best in the industry to join our growing team. Our focus is on providing the best Customer Service for both our clients and work colleagues
Our busy Service Department at Canning Vale Toyota is currently seeking a professional and experienced Service Advisor looking to step up into a leadership role.
The main focus of this position is to act as the principal contact between the dealership and the customer for repair and maintenance services of vehicles whilst providing exceptional customer service.
You will also be required to:
- Meet and greet customers
- Take bookings and service enquiries
- Liaise with the workshop controller to ensure all work is carried out in the allocated time frame
- Promote the company and source new business for the service department
- Ensure customer satisfaction
- Assist the Service Manager when required
The ideal candidate will demonstrate the following:
- Strong knowledge of the automotive industry
- Polite and professional phone manner
- Previous experience in a similar role
- Strong customer service focus
- Ability to work under pressure
- Excellent time management skills
- Knowledge of vehicle mechanics is an advantage
If this is the opportunity you can't pass by, please APPLY NOW.
Your interest in this position will be kept strictly confidential.